Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

Types of Cookies

Session Cookies

Temporary cookies that are deleted when you close your browser. They help the website remember your actions during a single browsing session.

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. They remember your preferences for future visits.

First-Party Cookies

Cookies set by the website you are visiting (in this case, elev8dtherapy.com.au).

Third-Party Cookies

Cookies set by external services integrated into the website (such as analytics or payment providers).

2. Cookies We Use

Below is a detailed list of the cookies used on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be disabled.

Functional Cookies

These cookies enhance functionality and personalisation but are not strictly necessary.

Analytics Cookies

These cookies help us understand how visitors use our website.

Note: We do not currently use analytics services such as Google Analytics. If this changes in the future, this policy will be updated and your consent will be requested.

3. Why We Use Cookies

We use cookies for the following purposes:

• Essential website functionality: To enable core features like the booking system, forms, and security features
• Session management: To maintain your session while you browse and complete bookings
• Security: To protect against security threats and fraudulent form submissions
• Preference storage: To remember your cookie consent preferences

4. Third-Party Cookies

Our website may include content from third-party services. These services may set their own cookies:

Google Fonts

We use Google Fonts to display text on our website. Google may set cookies to optimise font delivery. For more information, see Google's Privacy Policy.

Payment Providers

When making payments, you may be directed to third-party payment processors who have their own cookie policies. These are necessary to process your payment securely.

Embedded Content

If we embed content from other sites (such as maps or videos), those sites may set their own cookies. We have no control over these third-party cookies.

5. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

• Accept: Allow all cookies (essential and any optional cookies)
• Continue browsing: Only essential cookies will be used

Changing Your Preferences

You can change your cookie preferences at any time by:

• Clearing your browser cookies and revisiting the website
• Using your browser's cookie settings (see below)

Australian Privacy Law

While Australia does not have specific cookie consent laws like the EU's GDPR, we believe in transparency and giving you control over your data. Our cookie practices comply with the Australian Privacy Principles.

6. Browser Cookie Settings

You can control cookies through your browser settings. Here's how to manage cookies in common browsers:

Impact of Disabling Cookies

If you disable cookies, some features of our website may not work correctly:

• The booking system may not function properly
• Form submissions may fail due to missing security tokens
• You may see the cookie consent banner on every visit

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

For more information about how we handle your personal information, please see our Privacy Policy.